Europcar membership & cards
Questions regarding our service, loyalty and charge cards, if your subject is not covered online or you require additional assistance please contact us.
- What is a Europcar ID Number?
- How do I get a Europcar ID number?
- What is the Privilege Card? How do I enrol?
- What is the Ready Service? How can I benefit from it?
- How do I enrol in Europcar's Ready Service?
- What is the difference between the Privilege and the Privilege Ready card?
- What is a Master Rental Agreement?
- What is a Contract Number?
- What is a promotional code?
- Which Europcar locations offer the Ready Service?
- Which Europcar stations offer Ready Self Service Terminals?
What is a Europcar ID Number?
A Europcar ID number is your Europcar Customer Identification number. It is a unique and personal number allowing access to your rental profile at time of reservation and rental and for registered members receiving the benefits of the Ready Service. Always enter our online booking service with your Europcar ID Number in the "Europcar Members Quick Sign-In" section for instant recognition and faster booking process.
How do I get a Europcar ID number?
Your Europcar Driver ID is generated on your first rental with Europcar. Please ask the Europcar agent to confirm it to you. You can also find this number on your rental invoice and on your Europcar Privilege card.
To see the full range of benefits associated with having a Europcar card please click here.
What is the Privilege Card? How do I enrol?
The Privilege card is a card offered to provide additional benefits for Europcar customers. The card is personal and free of charge. The card carries the Customers Europcar ID Number as well as his/her Contract Number if he/she benefits from contractual conditions. It allows the customer to be instantly recognised throughout the Europcar network and benefit from his/her contractual conditions.
The Privilege card may function as a charge card (for corporate customers only) if this feature has been agreed within the conditions of your account creation.
For more details on the Privilege card, click here.
To enrol online, click here.
Enrolment brochures are also available at Europcar counters.
What is the Ready Service? How can I benefit from it?
Ready Service is a priority counter service, specially designed to frequent business renters of Europcar. The Ready Service option is free. The Ready Service has two service-levels:
1. Ready Service
Providing the method of payment that will be used for rentals, and your rental preferences ensures your rental agreements are pre-printed when you arrive at the Europcar counter:
you just present your driving licence, sign and go.
2. Ready Service with Master Rental Agreement option
Europcar enables you to fill in a master rental agreement (MRA) just once providing the necessary information for your rental, including car
rental preferences, insurance and coverages and means of payment. When you arrive at the counter you just present your Europcar Ready card and driving licence and off you go with your
car keys, doing away with all paperwork.
How do I enrol in Europcar's Ready Service?
You can fill in our online-application form and return it to Europcar by fax or post. Click here for more information.
For more details on the Ready Service, click here.
To enrol online in the Ready Pre-Print Service, click here.
To enrol online in the Ready Master Rental Agreement option, click here.
Enrolment brochures are also available at Europcar counters.
What is the difference between the Privilege and the Privilege Ready card?
The Privilege Ready card is dedicated to frequent customers who have provided their means of payment and preferred insurance information and given authority to Europcar to debit their credit card account for each rental. Booking with the ID number printed on this card enables Europcar to prepare the rental agreement prior to the customer's arrival. The Privilege card is for occasional renters who want to be recognised at the counter and benefit from their specific rate conditions if applicable. The Privilege card is a free service of Europcar.
What is a Master Rental Agreement?
The Master Rental Agreement is a Rental Agreement including means of payment, insurance and coverage, rental preferences and customer commitment signed before rental time between Europcar and the Customer which enables Europcar to provide a car with prior reservation without having a rental agreement signed on each rental.
See also What is the Ready Service? How can I benefit from it?
What is a Contract Number?
A unique Europcar number giving access to contractual conditions. This number is linked to the customer's Europcar ID as long as he/she belongs to the company benefitting from these rates.
What is a promotional code?
A unique Europcar number giving access to promotional or discounted rates for a set term of validity.
Which Europcar locations offer the Ready Service?
Please click on this link: Ready Participating Locations.
Which Europcar stations offer Ready Self Service Terminals?
Please click on this link: Ready Service Terminals.
